Posts Tagged ‘NORMIPro Management’

Where Were YOU When Katrina Hit NOLA?

Thursday, August 27th, 2015

Abita Springs, LA

Coming up on the 10th Anniversary of Hurricane Katrina, we take a moment to ask, “Where were you and what is your story?”  There are many, many stories and we need to listen to one another about our experience…it was life-changing!

NORMI, the National Organization of Remediators and Mold Inspectors was formed in Hammond, LA on July 4, 2004.  Created to become a national certifying agency for mold professionals, our first trainings were held in the New Orleans area to train mold remediators so they could become licensed as Certified Mold Remediators in the State of Louisiana, the first state in the union to have licensing for mold professionals!  It was a small beginning to what turned out to be a very fast and successful growth over the next eleven years.

But what happened just a year later following Katrina catapulted NORMI into the national spotlight because we were not carpet-baggers or “vultures” coming in for the kill, we were home-grown, already planted and dedicated training professionals committed to helping people clean it up right!   Here’s what we did: 1) we held training sessions (some held even in our home) for homeowners and remediators to hone their skills and educate them on proper safety precautions and protocols, 2) we held FREE public seminars at the library in Jefferson Parish (with Paul LaGrange, Ronnie Wirth, Doug Hoffman and other experts) to help property owners work through the maze of insurance, the building department and other issues, handing out free copies of our book Mold-Free Construction, 3) we negotiated with underwriters to write a NORMI Certificate of Sanitization that could verify that work done was done properly and without the use of bleach, 4) we helped the DEQ (Department of Envionmental Quality) find a solution for the formaldehyde problem in FEMA trailers, and 5) we appeared on multiple TV stations and radio channels answering questions, simply making a positive difference in an environment that seemed all but positive!

The years following Katrina have dramatically changed the complexion of metro New Orleans.  Covington, Mandeville and Abita Springs (where NORMI is now located) became a Northshore magnet for folks wanting to move out of the bowl of New Orleans yet remain close enough to enjoy the spirit of New Orleans.  The look of neighborhoods in Lakeview changed dramatically as previously ground-based homes were elevated to avoid future flooding.  Over and over again citizens expressed their gratefulness to God and others for having survived with their lives even when they had lost virtually every material possession.  And faith-based organizations, rather than government, shined as the true heroes of a disaster because they were first to respond and first to supply the needs of those who needed a hand up not a hand-out!  And so the recovery continues, even now.

This spot is not normally reserved for feedback but here, and wherever this is shared on social media, it would be wonderful to hear once again the wonderful stories of heroism, sacrifice and selflessness that marked the days following Katrina.  Is there someone you’d like to honor?  Do so here for we will never forget how the Gulf Coast continues to grow stronger as a result of a storm that could have destroyed lesser men!  Thank you for being such an inspiration.

For more information about NORMI and training for mold professionals, email or call 877.251.2296

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Letter from the Editor on Chinese Drywall Training

Thursday, July 15th, 2010

“We have been studying the Contaminated Drywall issue (formally referred to as ‘Chinese Drywall’, ‘Defective Drywall’, ‘Imported Drywall’ and ‘Corrosive Drywall’) for nearly two years. Our team of expert researchers, engineers, construction professionals, microbiologists and remediation specialists started in the summer of 2008 when clients first called NORMI looking for solutions. There has been a lot of ‘misinformation’ dispensed and ‘gimmickry’ solutions offered to address these problems but finally, we have found the solution and are proud to partner with Best Training School to train professionals on the assessment and remediation of Contaminated Drywall (CDW).

The problem first required intense scrutiny and investigation through a variety of disciplines. We have looked at the building science aspects of the problem, IICRC S-520 and NYC Guidelines for potential mitigation/remediation solutions, microbiological analysis utilizing DNA sampling and straight microscopy to help us identify a more holistic approach to the problem and relied on our intense construction background to propose a solution. But that wasn’t enough! Once you have a proposed solution, a mitigation/remediation protocol that works, how can you find someone who is well-trained AND insured to actually perform the work?

Now we have accomplished our purposes: provide a program that really 1) identifies the problem, through proper assessment, 2) effectively removes the source of the problem, through remediation protocols that are holistic, effective and specific to the unique job and 3) provides the customer with a guarantee that the problems WILL NOT return, a warranty aspect absent from many proposed solutions.

Well-trained, highly skilled, licensed and insured professionals for assessment AND remediation with protocols that work—come see for yourself at the next Best Training School CDW Certification class near you!” Doug Hoffman–Executive Director of NORMI

The NORMI Certified CDW Remediator (CCDWR)—The NORMI Certified CDW Remediator is a fully licensed and insured construction professional who has met the stringent requirements associated with the mold remediation certification (NORMI Certified Mold Remediator) also offered by NORMI. Having been trained in the standard remediation protocols (IICRC S-500, IICRC S-520, NYC Guidelines, EPA, and others) the NORMI Certified CDWR fully understands how modifying existing cleaning, restoration, mitigation and remediation techniques accomplishes the overall goals of contaminated drywall mitigation/remediation. When implementing contaminated drywall mitigation/remediation the utilization of proper containment, establishing negative pressure, use of Personal Protection Equipment and chemical/mechanical sanitization techniques are vital to the successful project. The NORMI CDWR attends this training with a rich background of training and experience so projects can be initiated immediately upon completion of the course. Requires 1-Day Training (8 hours)

The NORMI Certified CDW Assessor (CCDWA)—The NORMI Certified CDW Assessor is a fully licensed and insured professional trained in all aspects of IAQ-related and CDW assessment because, first and foremost, the issues related to corrosive drywall are indoor air quality problems. The “rotten-egg odors”, the VOCs, relative humidity anomalies, and surface contamination all affect indoor air quality and must, therefore, be fixed and continually managed. The assessment process identifies those factors contributing to the symptoms in that specific and unique project then proposes protocols that mitigate or remediate the problem. The solutions are specifically tailored to match the design, construction and nature of the problem. In some cases the contaminated drywall is asymptomatic and requires only the installation of IAQ management techniques, light mitigation and/or containment. In other cases, removal of the contaminated drywall is in order. Rather than taking a “let’s kill the flea with an elephant gun” approach, the NORMI Certified CDWA is trained to match the solution with the problem. There will be no “unnecessary” redundancy just to cover up or mask the problems. The problems are identified and protocols written to solve the problem at its source. Requires 2-Day Training (16 hours)

The NORMI Healthier Home Warranty is the goal of all mitigation/remediation projects. A home that has been properly assessed and remediated qualifies for the ongoing warranty which guarantees to the homeowner, the problems were solved. Upon completion of the project the homeowner is presented with a NORMI Certificate of Sanitization as a third-party confirmation that all protocols were followed resulting in a post remediation verification that all levels of IAQ are in “expected/normal” ranges. The NORMI Certificate of Sanitization then becomes the basis for the ongoing warranty. Should the homeowner elect to continue this warranty, an annual compliance review is scheduled and ongoing IAQ management through IAQ monitoring and maintenance is implemented.

For more information on how this training and solution could help you, call the NORMI CDW Hotline at 877.251.2296 x 8911 or email Classes now being offered at