PRESS RELEASE– NORMI, the National Organization of Remediators and Mold Inspectors, a not-for-profit certifying agency based in Louisiana, is looking for property owners who suspect they may have used Corrosive Chinese Drywall in the reconstruction of their home or office after Hurricanes Katrina and Rita in 2005. NORMI is conducting field studies to determine and evaluate products and techniques that could be used as effective and inexpensive mitigation or remediation solutions to this very serious problem. If you or a friend of yours is suffering from the ill-effects of Corrosive Chinese Drywall, please contact NORMI immediately at 877.251.2296 x 877 for more information about how you could help in this process.
Property owners who suspect they have Chinese Drywall
March 9th, 2010Chinese Drywall Education
November 6th, 2009Doug Hoffman, Executive Director of NORMI, National Organization of Remediators and Mold Inspectors, attended the two-day Chinese Drywall Symposium in Tampa, FL prepared by the Florida Department of Public Health in conjunction with the UF Hinkley Center, EPA, and CPSC (Consumer Public Safety Commission). The two-day symposium was a technical symposium specifically designed to discuss the origins of the problem, testing techniques for corrosive drywall, remediation methodologies, and health considerations. In attendance was Senator Bill Nelson, Senior Senator from the State of Florida who has been on the forefront of this issue coordinated the efforts of both federal and state legislative regulators. He addressed the crowd of 300 professionals giving them hope that the state is committed to finding and solving the problems associated with the tainted drywall.
“This was one of the most informative meetings I’ve attended,” reported Mr. Hoffman, “and absent of the typical hype associated with these kinds of problems. At this symposium the presenters were able to give some specific testing results and definitive opinions about potential solutions, however, they recognized their limitations and admitted that the final solutions might, in fact, come from the private sector. All in attendance agreed that more testing, both clinical and field testing, is needed. Now, as a result of this meeting, we are asking Best Training School, our training provider partner, to develop specific training for the remediation of tainted drywall. This training will take the best information available and train professionals on the safest techniques for this process. We imagine there will also be a lot of interest in this training from the homeowners who may want to supervise any work that might be done on their homes.”
As a result of Mr.Hoffman’s request, Best Training School is now incorporating a module on Chinese Drywall Remediation into its five-day CMR (Certified Mold Remediation) class. “We believe there will be a lot of construction professionals who will be interested in following the guidelines presented in this training and the remediators will have an advantage as this will expand their training,” said Lance Eisen, COO for NORMI. “When it comes right down to it, who is better qualified to remove corrosive drywall than someone who has been trained in mold remediation, hazard disposal, containment and PPE? Adding this module just makes sense.”
For more information about the classes, go to www.BestTrainingSchool.com/cmr.php or call NORMI at 877.251.2296
Proctored Exams Upgraded
November 4th, 2009NORMI, the National Organization of Remediators and Mold Inspectors has introduced the first of its kind, proctored interview exam for those interested in becoming certified as a Mold Assessor (CMA) or Mold Remediator (CMR). Managed by the NORMI Compliance and Standards Division, the two-part examination now guarantees that the applicant has a clear understanding of the work he intends to perform as an assessor, investigator, or remediator in the mold industry.
“We have always taken our examination processes seriously and tried to develop a way to insure that those who are working in the mold industry truly understand the problems with which they are dealing and the potential downside litigation that exists when they fail to do it right,” commented Doug Hoffman, Executive Director of NORMI. “This interview process provides a one-on-one opportunity for Joe Lombardi, our Director of Compliance and Standards Division to discuss with the applicant any questions they answered incorrectly and talk about how they intend to build a solid business, keep their insurance current, understand the re-certification process, and meet the current applicable licensing laws. It’s a terrific way to be sure the public is protected from incompetent work.”
Effective immediately, the new proctored interview becomes a part of the Mold Assessor/Investigator and Mold Remediation certifications and the NORMI Board of Directors anticipates expanding this program to all certifications after January 1, 2010.
Lance Eisen, NORMI Chief of Operations, responded, “With mold licensing laws now in place in the States of Maryland, Texas, Louisiana, Arkansas, and Florida it becomes more important than ever to separate the trained from the untrained. This proctored interview program takes our certifications to a new level. Never before has the industry required this kind of scrutiny and we are proud to separate ourselves out as a leader in the mold industry, an industry that has been fraught with fraud and misinformation. The public can be sure that when they hire a NORMI Certified Mold Assessor or NORMI Certified Mold Remediator, they are hiring someone who knows what they are doing.”
For more information on training contact www.BestTrainingSchool.com or call 888.856.4803 and for more information about the NORMI Certifications or Proctored Examination/Interview Process, contact 877.251.2296, Compliance and Standards Division.
ENERGY CONSUMPTION SURVEY
June 16th, 2009NORMI announced today that it has unveils a new Energy Consumption Audit program for the homeowner who wants a “Do-it-Yourself” program that is affordable but covers the major concerns they have about power usage in their home. The survey, now available at Surveys.NORMI.org, gives the client an opportunity to assess their power usage for just $99 and includes a Kill-A-Watt tool, outlet sealers, and a 32 page full-color questionnaire.
‘Never before has energy assessment process been so easy, user-friendly and affordable,’ said Doug Hoffman, Executive Director of NORMI. ‘The consumers choices have been reduced to either a simplified audit that catches only the major components of an assessment or a very expensive audit that few people can afford. By starting the process with our new Power Survey, the consumer can now start down the road to lower usage and potentially greater savings for just $99 and understand the impact energy consumption has on their building envelope, electrical appliances, heating/cooling systems, and electrical lighting. It’s a win-win for everyone because we all save when each of us saves!’
NORMI, the National Organization of Remediators and Mold Inspectors was founded on July 4, 2004 and initially designed to support mold licensing laws. With a broader mission to train professionals and the public on the problems on indoor environmental issues, the addition of the Professional Screening Partner program to include assessments for indoor air quality, energy consumption, and, soon to come, drinking water solutions was a natural progression. With the assistance of the NORMIPro Environmental TASC Force, teams of environmental professionals around the world are helping people solve their environmental issues in very affordable ways.
For more information on the training program that accompanies the PSP program, be go to www.BestTrainingSchool.com or for more information on NORMI, call 877.251.2296.
BTS BRINGS NORMI TO PORTLAND
April 15th, 2009Best Training School, LLC a training provider for many states, announced today that they will be bringing their classes to Portland OR for a BTS Regional Training scheduled for June 4-6, 2009. This event will feature classes on indoor air quality, power savings devices, mold inspection and assessment certified by NORMI, the National Organization of Remediators and Mold Inspectors. Scheduled in the line-up will be training by activTek Environmental, an IAQ Solutions manufacturer based in Dallas, TX who produces commercial indoor air quality products.
“We are very excited about this upcoming event,” said Mr. Hoffman, Executive Director of NORMI. “This event gives the local contractors, mold professionals, home inspectors, and general public an opportunity to receive the very best training available in their specific area of interest. We have been to Portland before and look forward to the typically good reception from the professionals in that beautiful area of the country.”
Best Training School, LLC offers both ONLINE and ONSITE trainings and NORMI provides certifications and one of the strongest support systems in the industry for its members. To register for a class, go to www.BestTrainingSchool.com and for more information on NORMI go to www.NORMI.org or call 877.251.2296
HEALTH INSURANCE BENEFITS
April 15th, 2009It was announced today that NORMI, the National Organization of Remediators and Mold Inspectors, will now be offering, to its Bronze, Silver, and Gold Members, including all active affiliates and accredited members, a Special Health (Medical) benefits program that will include a personally tailored health provision, $150,000 accidental death benefit, and a $1,500/mo. disability income for accidents. This is an exclusive benefit package just for Active NORMI Members and the insurance carrier “guarantees” that NORMI members cannot get a better price from anyone in the country!
“Our organization is virtually filled with entrepreneurs who find getting adequate health insurance a real challenge in today’s economy. I have personally had my insurance cancelled without notice and scrambled to find something that would work for my wife and me. This benefit will provide an opportunity for us to attract new affiliates who want to join our organization simply because of this one benefit,” said Doug Hoffman, Executive Director of NORMI. “We offer a tremendous support system for anyone who is involved in the construction industry and we believe professionals will be attracted to all the things we have to offer-this just sweetens the pot!”
The insurance provider will require continual membership in the organization and the benefit will not be available to inactive members. A special landing page is being developed for the members who request a quote and that page will be linked to the password protected area of the www.NORMI.org website. Members will require their NORMI ID to qualify and membership status will be verified before the policy is issued.
“Professionals who are actively searching for adequate health insurance for them and their family should take a serious look at what we have to offer,” said Lance Eisen, COO of NORMI. “Health insurance has been an issue for many of our members and we are excited to partner with a great company who can take care of these important needs. Who can become a NORMI member? Virtually anyone who becomes a NORMI member as described on our ‘How to become a member’ page.”
NORMI provides certifications for professionals in a variety of disciplines and has one of the strongest support systems in the industry for its members. To register for a class, go to www.BestTrainingSchool.com and for more information on NORMI go to www.NORMI.org or call 877.251.2296
TIME TO DEFINE ENVIRONMENTS!
June 24th, 2008NORMI, the National Organization of Remediators and Mold Inspectors is America’s #1 provider of training and certification for Indoor Air Quality Screening to Contractors and IAQ Sales Professionals. I believe it is time to define indoor air quality in a new and exciting way.
Over the past decade, millions of Americans have become more aware of Indoor Air Quality issues and contaminants that can contribute to negative health. During this same period of time, a number of Indoor Air Quality products have been masterfully marketed promoting the concept that one product can solve all of your indoor air quality problems. Whenever I am confronted with a commercial heralding these amazing products, I am reminded of snake oil salesmen in the old west. Just one teaspoon of snake oil per day will cure all that ails you. The reality is that indoor air environments are complex and diverse with many causes and hundreds of contaminants that can contribute to unhealthy conditions. To promote a program that promises “one product fixes all” is simply unprofessional. To honestly provide solutions to these significant Indoor Air Quality problems, management systems utilizing multiple products must be designed. Most importantly, before any management system is designed, the indoor environments must be assessed and screened documenting specific inherent indoor air quality problems within the environment.
In the medical profession, prognosis without diagnosis is malpractice. Much like medical professionals, indoor air quality contractors and sales professionals should be trained and certified to assess environments and define IAQ problems prior to providing solutions. Factors contributing to poor indoor air include odors, gasses, bio-contaminants and airborne allergenic particulate commonly known as dust. Most of the contaminants contributing to unhealthy environments are not visible to the naked eye. Many times an unhealthy environment looks the same as a healthy environment. Pet dander, pollen, mold spores, volatile organic chemicals in cleaning products, paints, glues, litter boxes, dust mite feces and dead skin are unseen contaminants that contribute to unhealthy indoor air. Anyone of these can lead to allergic reactions, and some alone can lead to chronic health issues. With no management systems in place, our immune systems are the only line of defense in battling this unending barrage of indoor air contaminants. No wonder it is estimated that over 70% of the indoor environments in America are unhealthy.
The point is this: professionals like heating and air conditioning contractors or Indoor Air Quality sales persons should be trained in the basic methods of assessing and screening indoor air environments. They have a responsibility to educate the customer about indoor air contaminants and a responsibility to assess and screen environments prior to selling indoor air quality products or services. The standard method used by environmental consultants when defining indoor air environments is survey, assess, sample and then solve.
Information such as the health status of individuals living in the environment, possible causes of IAQ problems like water damage, and areas of discoloration are gathered in the survey. Assessment of the home should include major spaces like general living areas, water prone areas, and heating and cooling systems. Air or surface samples should be taken and delivered to laboratories for analysis to identify and quantify indoor contaminants. Once all of this information is gathered through surveys, assessments, and sampling, IAQ management systems can be designed and solutions can then be provided to the customer.
For those professionals who are selling indoor air quality products and services, it is time to define. If you are not already trained in the assessment, screening and defining of indoor air environments, start now. Millions of Americans are faced with serious health issues that can be cured by providing well designed IAQ management systems for their specific indoor air quality problems. The only way contractors and IAQ sales persons can provide customers with these services is by becoming trained and certified in methods of surveying, assessing, sampling and then designing IAQ management systems for defined IAQ problems.
The market for indoor air quality products and services is exploding. To secure your piece of the IAQ pie, invest in your education and training.
D. Douglas Hoffman, Executive Director of NORMI
NORMI CERTIFIED FORMALDEHYDE SCREENER
June 14th, 2008NORMI, the National Organization of Remediators and Mold Inspectors, announced today the offering of a new certification for IAQ professionals who are interested in evaluating and screening for formaldehyde levels in indoor environments. The NORMI Certified Formaldehyde Screener is trained in using the latest technologies available to screen for and then reduce formaldehyde levels in mobile homes, recreational vehicles, as well as, residential and commercial environments.
“This program is unique in several ways,” suggested Lance Eisen, COO for NORMI. “We searched for other training programs or organizations that could help us fasciliate this type of low-cost screening for the public who is more aware than ever of formaldehyde problems in indoor environments. However, our search was futile so we decided to do the research and produce a class that is comprehensive and thorough enough to serve the purposes we desired. We want to offer a low-cost alternative to the more expensive testing procedures currently being used and we believe we have found it.”
The NORMI Certified Formaldehyde Screener uses the latest photoelectric photometry methods to evaluate the levels of formaldehyde in indoor environments and then offer solutions that will lower formaldehyde levels to levels that meet the World Health Organization guidelines. With the current awareness very high, as a result of the FEMA concerns following Hurricane Katrina, this CFS program is expected to become the standard for inexpensive screening of indoor environments throughout the US and Canada. NORMI also provides a NORMI Certificate of Sanitization to property owners as a third party confirmation that the techniques used to reduce and manage these contaminants has been completed correctly.
“NORMI has ’stormed the castle’ in regards to offering low-cost but effective screening methods and this class is simply another option available to people who are unable to pay the high cost of more expensive testing,” said Doug Hoffman, Executive Director of NORMI. “Our goal is to remain the #1 Training Provider of Screening Professionals throughout the world and it is becoming clear that the need for these kinds of techniques is universal. We intend to fill the void!”
For more information on the CFS program, go to www.BestTrainingSchool.com or contact by telephone 888.856.4803
PARTNERSHIP WITH CHEM-TEX LABS
February 10th, 2008NORMI announced today a partnership with Chem-Tex Labs, to begin offering
the product Bacshield to its membership through Best Living Systems, LLC,
beginning immediately.
ChitoSante, the main ingredient in Bac-Shield, is a truly green technology
that is effective as an “antimicrobial for textiles and surfaces by
inhibiting the growth and odor from bacteria, mold, mildew, and fungi,”
according to the EPA. This EPA Registered product has been approved for
specific applications, master label available upon request, and has proven
to be effective as a “bacteria growth inhibitor.”
“We are very excited about this product,” said Doug Hoffman, Executive
Director of NORMI, “because we are always interested in offering our members
access to products that are effective but safe. ChitoSante makes a cleaning
program more effective and, as the active ingredient of Bac-Shield,
ChitoSante has a long history of safe effective application.” ChitoSante is
derived from a replenishable natural resource and its by-products will not
pollute the environment. ChitoSante is manufactured from crab shells and
other crustaceans.
NORMI Members are positioning this incredible product for “harsh
environments” because of its relatively low degradation in ultra-violet
exposures. Applied to decking, patios, stone walk-ways, vinyl siding, and
other outdoor surfaces, Bac-Shield will make the surfaces easier to clean
and keep those surfaces clean much longer than without this treatment.
For more information on Bac-Shield, go to www.BestLivingSystems.com or
contact your NORMIPro at 888.845.3029
EPA Registration #81446-1
BLEACH DOES NOT KILL MOLD!
January 4th, 2007D. Douglas Hoffman
Executive Director of NORMI
A well-known expert in our area, when interviewed on a local New Orleans radio station, recently said, “When you have a mold problem, simply wash down the affected area with diluted bleach.” We have seen FEMA handing out gallons of Clorox to flood-victims. Lowe’s and Home Depot stock up pallets of the stuff whenever the impending doom of a threatening hurricane is close. This is one of the most widely publicized “urban legends”. Bleach is a powerful oxidizer and can, in many instances, sanitize surfaces of certain types of bacteria but when you are faced with a wall covered in mold, bleach is NOT the product to use.
Eyebrows raise in disbelief every time I say the phrase “bleach doesn’t kill mold.” Some look at me as if I’m speaking another language and they are right. I am speaking the TRUTH. Bleach (active ingredient is Sodium Hypochlorite) is very effective in removing the discoloration but may leave the microflora that will enable the mold to return in exactly the same spot when conditions are right. So, “how do you know this,” I’m asked.
Several years ago we helped develop a process by which shingle and tile roofing systems could be cleaned of the mold and mildew that plague them. Look at any Real Estate guide or website that lists houses for sale and you’ll see house after house with mold streaks running down from top to bottom of the roofing system. The mold on the roof looks ugly but that was not our biggest concern.

There are two bigger concerns and, therefore, reasons to address this roof mold problem. 1) It destroys the shingle and, 2) it makes your air conditioning system less efficient. First, shingles are made, primarily, of organic materials. The asphalt or fiberglass content in a shingle is only a small percentage of the entire composite. This organic material is ripe fruit for the mold to eat. As we all know, mold needs to have a nutrient of some sort and organic materials are especially appealing. The petroleum-based asphalt is protected from the UV light of the day’s sun by a “ballast” or granules that are “glued” to the surface of the shingle. When the mold begins to grow it “pops” the granules off of the shingle exposing the asphalt to the UV, thus shortening the life of the shingle. When shingles begin to curl, that’s a good sign that the shingle is drying out and its life is ending. Cleaning the roof off using an effective biocide will lengthen the life of the shingle by allowing the granules to remain tightly adhered to the surface.
Secondly, a black roof absorbs more heat than a lighter roof. Interestingly enough, in Florida, most homeowners choose a lighter roofing color for that very reason and yet, after a few years, they all end up the same color – black. We commissioned a study once in conjunction with the University of South Florida and found a substantial difference in attic temperatures once the roof was cleaned and the original lighter color was restored. I mean 30 degrees or more. That means by simply cleaning your roof to the lighter color you could make a major difference in the attic temperature and that would allow your air conditioning system to function more efficiently. In most cases the attic is the insulating space just above the air conditioned space so having those temperatures reduced substantially lowered the air conditioning bill.
The importance of understanding these problems make it relatively easy to sell the customer of the value of having their roof cleaned. However, what product or products to use could make a substantial difference in the longevity of the cleaning process and the effect of the cleaning process on the roofing system. Of course any time of high pressure wash could destroy the shingle by removing the granules so a low pressure wash is desirable and that makes the chemical solution you use more important. We used a combination of surfactants, detergents, and BLEACH (sodium hypochlorite) to lightly spray on the roof then rinse it off with no more pressure than a garden hose. It worked great. Only problems were that the landscaping had to be protected from the toxicity of Clorox and the mold would return in less than two years. Even walking around on the roof every couple of years could damage the roofing system so we looked for a better alternative.
Anecdotally, my wife wonders why she has to clean the same spot of mold on the bathroom tile month after month. Now she knows why. The mold has never been killed – it simply goes clear and then returns. Bleach will not kill the mold but a good biocide, or anti-microbial, will.
To underscore the validity of my claim, I suggest the “Journal of Forest Products” who commissioned a study by Oregon State University a couple of years ago. We have this article on our website where we have posted the abstract and the results. The “implications” of their testing showed exactly what we have been training for years. The stain disappears but the microflora remains and under the right conditions the mold will begin to grow.
In our Sanitization Protocol we recommend using GREEN technologies to remove surface mold. When you use the right kind of anti-microbial, the mold will be destroyed and the underlying bio-slime will be annihilated. I wish we had known about these kinds of technologies ten years ago when we were cleaning roofing systems. Instead of spending so much time protecting the landscape, we could have done an additional job or two. We could have completed more jobs and our subsequent warranty workload would have been reduced.

